How to get here
Medway Maritime Hospital is located close to Gillingham town centre. Limited parking is available at Medway Maritime Hospital. All patients and visitors are welcome to use it, however, we recommend you come by public transport where possible.
Medway Maritime Hospital
Windmill Road
Gillingham
Kent, ME7 5NY
Directions
Use the map below to help you plan your journey.
By car
You can plan the best route to the hospital using the AA route planner. Find out more about parking if you will be driving here.
By train
Gillingham train station is the nearest to the hospital.
Visit the Southeasten Railway website for train times and ticket prices.
By bus
The 116, 175 and 176 buses stop in the hospital grounds. The 177 stops evenings and Sundays only. And the 132 stops on Sundays only. The 176 is the connecting service between the hospital and train station (the bus stop is at St Marks church on Canterbury Street).
For the latest information on timetables please visit the Arriva website.
Reclaiming transport fares
If you are in receipt of benefits, you may be entitled to reclaim transport fares when visiting the hospital for an inpatient or outpatient appointment. Please take your appointment letter, your bus or train ticket and your parking ticket if travelling by car, to the General Office. Reimbursement may be made at the time of your visit if you can produce your benefit book/letter.
Patient Transport Service
Our non-emergency patient transport service is available for those who cannot use public transport, get a lift or a taxi, or drive themselves to and from their hospital appointment because of their medical or mobility condition; or because without the service, their medical condition would worsen.
All journeys must be pre-booked through G4S, who provide this service. Please use the free number below to book your transport as early as you can.
Requests for patient transport are assessed against national criteria, set by NHS England, during booking. Patients who are not eligible for patient transport will be given details of alternative services, such as volunteer driver schemes.
How to find out if you are eligible
Please call the freephone number 0800 096 0211, which is open 24 hours for bookings and enquiries, to find out if you are eligible for patient transport. You (or your carer, such as a family member) will be taken through a simple, confidential assessment process to check eligibility.
Finding your way around our hospital
Our team of reception staff and volunteer guides will be happy to help you once you arrive.
Inside the hospital
Outside the hospital
Car parking
Limited parking is available at Medway Maritime Hospital. All patients and visitors are welcome to use it, however, we recommend you come by public transport where possible.
There are two car parks for patients and visitors. Car Park 1 is located at the hospital front entrance and Car Park 2 at the entrance to the Sunderland Day Case Centre. Please pay for your parking after your appointment by using one of the pay stations.
Where to find our parking pay stations
- Inside the main hospital entrance (next to security and reception desk)
- Outside the main hospital entrance
- Inside the Atrium – Level 2 Green Zone
- Inside the Sunderland Day Case Centre entrance
- At the edge of Car Park 2
New parking system coming soon
We are making it easier for patients and visitors to pay to park at Medway Maritime Hospital by introducing a new ticketless payment system in December.
Car parking charges
0 - 2 hours
£2.20
2 - 3 hours
£3.30
3 - 4 hours
£4.40
4 - 5 hours
£5.50
5 - 24 hours
£8.80
24 hours +
£10
Concessions
Blue badges
Parking for blue badge holders is free. Please visit the security desk inside the main hospital entrance to show your blue badge and claim a free parking exit ticket. Please note the person pictured on the blue badge must be present at the desk to collect a ticket.
We offer a wide range of concessions to make car parking accessible for all our patients and visitors.
The security desk inside the hospital main entrance will be able to help you.
Blue badge parking is available near the main entrance of the hospital. Please follow the signs when you arrive on site.
Car parking concessions
Please speak to a member of staff in the ward or department you are visiting, and they will be able to help you access a claim form. Completed forms should be taken to the security desk in the hospital’s main entrance, along with your ticket, which they can then validate for you.
Free parking is available for:
- patients receiving end of life care
- oncology patients attending the hospital for treatment
- official Medway NHS Foundation Trust volunteers (with a Trust ID badge)
- patients who attend hospital appointments frequently – at least three times within a month, for more than three months (Please keep parking tickets/receipts for the relevant parking claim and take these as well as proof of the appointments to the General Office)
- disabled patients and visitors who hold a Blue Badge (Please show your badge or a photo of it to receive a free exit ticket)
- patients who arrive to find their appointment has been cancelled.
Reduced rate parking of £10.50 for a seven-day period is available for:
- relatives or carers of a patient accessing our oncology services
- visitors or carers of patients in our Intensive Care Unit (ITU), High Dependency Unit (HDU), Special Care Baby Unit, Dolphin Ward or Penguin Ward
- visitors of patients who have been in hospital for more than seven days, and are assisting in the care or treatment of their relative.
Please note: only one ticket will be issued per patient.
Reduced rate parking of £2.20 per visit is available for:
- Outpatient clinics when we are responsible for clinics over-running (authorisation slips will be provided by senior Outpatient staff)
- red badge holders when accessing red badge paediatric services.
Help with travel costs
NHS patients who claim at least one of the benefits listed below will receive assistance with parking fees. Please visit the General Office which can be found in the hospital main entrance, between 9am and 4pm, Monday to Friday.
- Income support
- ESA (income related and/or income based)
- JSA (income related and/or income based)
- Working tax credits
- Child tax credits
- Pension credit (guaranteed credit only)
You will always need to show relevant documents i.e. benefit details, appointment letter and travel ticket/car park ticket when you make a claim.
We do not pay travel costs to patients claiming disability allowance or incapacity benefit.
Please note: We can only help with rail/bus fares and mileage. We cannot pay taxi fares unless you have a letter from your consultant stating you are physically unable to use public transport. If an escort is needed, you should have a letter from your consultant to say you are unable to travel unaided/alone.
