Tell us where we most need to improve in 2024

We asked patients and the people of Medway and Swale to tell us what they think our priorities should be to improve care in 2024.

To help us capture their views, members of the public were invited to the Trust’s Quality Priorities virtual public event on Wednesday 10 January 2024.

They had the opportunity to tell us what they think we should be focusing on to help us raise standards of care. We want to ensure that the standards of care that we give are the best they can be when patients come into hospital. As the ones who experience our care, we know that patients, their families and carers are the best people to tell us this and help us continue to improve services here at the hospital.

Discussion centred around three key areas of quality: Safe, Effective and Person-Centred Care.