Michelle said: “It’s very humbling that someone has taken the time out to write something so touching at probably one of the worst times of their life.
“Just because we can’t fix everybody we can still make a difference even if it’s towards the end of their life.”
Michelle, who has been working in the hospital’s Intensive Care Unit for six years, came into nursing late in life from a career in payroll.
She said: “It was the death of my grandmother that made me go into it – it wasn’t a good experience and I thought, I could actually do a good job.”
“When someone is passing away there are no second chances. It has to be right because this is something that sticks with the relatives.”
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