Your hospital appointment
Information for patients who have an outpatient appointment at our hospital including ways to change or cancel it.
Before you visit us
Information you need to know before visiting our hospital such as how to get here, visiting times and facilities.
Contact us
Need to contact a ward, department or service at our hospital? Take a look at our telephone directory for the numbers you need.
![A businessman stands on a train, holding on to a hand rail whilst looking at his phone.](https://i0.wp.com/www.medway.nhs.uk/uploads/2024/07/PKB-web.jpg?ssl=1&w=2000&quality=85)
Access your health information online with our free patient portal
![A man stands outside of a pharmacy holding his ear](https://i0.wp.com/www.medway.nhs.uk/uploads/2024/02/2024_nhs-pharmacy_SocialStatics-Earache-16x9-1-e1709070830154.jpg?ssl=1&w=2000&quality=85)
![A businessman stands on a train, holding on to a hand rail whilst looking at his phone.](https://i0.wp.com/www.medway.nhs.uk/uploads/2024/07/PKB-web.jpg?ssl=1&w=1500&quality=85)
Patients Know Best
Patients Know Best (PKB) is our free online patient portal, providing you with access to your personal health information and is designed to improve your patient experience and access to NHS services and information.
Patients Know Best enables you to access information through the NHS App using your NHS login and is accessible from any internet enabled device. All your information is securely stored in one place with instant notifications when new information is made available.
![A man stands outside of a pharmacy holding his ear](https://i0.wp.com/www.medway.nhs.uk/uploads/2024/02/2024_nhs-pharmacy_SocialStatics-Earache-16x9-1-e1709070830154.jpg?ssl=1&w=1500&quality=85)
Get the right treatment when you need it
Knowing the right place to go can help you get the treatment you need faster. Please choose wisely and help us help you.
Accident and emergency (A&E) departments are currently extremely busy treating high numbers of patients. This service is for those who need it most – like people with severe chest pains, serious head injuries, loss of consciousness or breathing difficulties.
Please help us to protect emergency departments by using an alternative service if you have a less serious condition. 111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 or visit 111 online and speak to a highly trained adviser, supported by healthcare professionals.
You can also download the NHS app to access a range of services from your phone or tablet.
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Join #TeamMedway and help make a difference to our patients, staff and visitors.
Our Trust is a great choice for those who want to develop their career in an ambitious and dynamic environment.
If you are passionate about making a difference in the lives of others and contributing to the future of healthcare, join our team and be a part of an organisation that values your expertise and supports your growth.
Working with us
Our culture and values are the heartbeat of who we are as an organisation.
Volunteering
We recognise the contribution our volunteers make in enhancing the patient and visitor experience.
Work experience
Work experience is a fantastic way to gain insight into a wide range of career opportunities.
Latest news
Emergency care improves with top ambulance handover performance
22 August 2024![Six smiling volunteers stand with their arms around each others shoulders](https://i0.wp.com/www.medway.nhs.uk/uploads/2024/01/Six-smiling-volunteers-stand-with-their-arms-around-each-others-shoulders-e1708632639348.jpg?ssl=1&w=2000&quality=85)
Get involved
There are a number of ways you can support your local hospital. Whether it’s volunteering, becoming a member of our Trust or fundraising for our hospital charity – everyone can play their part and make a difference.